Keep support agents on top of labeled emails as tickets

Support agents miss labeled emails in busy inboxes, leaving requests untracked. Create project cards from those messages with links and sender info so agents start triage and assignments are logged.

Overview

Support inboxes leak requests and put SLAs at risk when labeled emails sit unread. Turning labeled messages into tracked project cards eliminates missed tickets, makes ownership visible, and lets agents begin triage faster with every assignment logged.

Notable Features

Create board cards from emails
Attach email links and sender info
Assign and track ticket ownership