Keep support agents informed with domain context

Support agents receiving new conversations miss company context when emails lack domain info, causing lookup delays. Domain attributes show on profiles so agents resolve with accurate company context.

Overview

Support agents waste time when conversations arrive without company context, causing lookup delays and stalled responses. Enriching user and lead profiles with domain attributes gives agents accurate company context at first touch, reducing lookup delays and enabling faster handoffs.

Notable Features

Extract domain from sender email
Add domain to user profiles
Notify agents with company context