Keep support agents acting on two-factor codes fast

Support agents miss two-factor codes and secure links hidden in helpdesk messages, delaying customer logins. Extracted codes post to a secure channel so agents restore access before expiration.

Overview

Support agents stall when two-factor codes sit buried in inboxes, creating login delays and unhappy customers. This workflow surfaces codes into a secure channel and flags issues for review, eliminating manual copy-paste and helping agents restore access before codes expire to reduce ticket reopens.

Notable Features

Extract two-factor codes from messages
Post codes to a secure channel
Alert agents for missing or expired codes