Keep student session records ready for support ops

Support ops miss scores and notes when session forms are handled manually, delaying case review. It updates student cards with scores and private notes, moving them to review so ops and tutors start promptly.

Overview

Support ops risk delayed case reviews and missed tutor follow-ups when session scores and notes are handled manually. This workflow consolidates form responses into student cards, attaches private notes and scores, and moves cards into review so ops and tutors begin case work immediately, eliminating missed follow-ups and creating a clear audit trail.

Notable Features

Update student cards with scores
Add private notes as comments
Move cards into review list