Keep student case statuses current for support ops

Support ops lose record accuracy when counselor assignments change, causing outreach to be missed. Instant status updates keep outreach tracked so follow-ups aren't missed.

Overview

Missed follow-ups happen when counselor assignments shift and student statuses lag behind. This workflow updates the student's status when assignments change and alerts coordinators, keeping outreach on track and preserving a clear audit trail. Organizations report clearer handoffs and fewer missed follow-ups after deploying similar automations.

Notable Features

Update student status on change
Notify coordinators of status changes
Create audit log of updates