Keep service coordinators on top of repair tickets

Service coordinators and technicians miss fault codes and VINs when intake forms are typed manually, causing misdiagnosis and scheduling gaps. Create structured tickets so teams triage faster.

Overview

Manual intake errors drive misdiagnosis and repeat visits, shrinking shop capacity and harming customer satisfaction. Convert every repair intake into a structured service ticket so coordinators and technicians begin triage and scheduling immediately, enabling faster handoffs and fewer return repairs.

Notable Features

Create service tickets from forms
Include fault codes and VINs
Notify coordinators and technicians instantly