Keep security engineers notified of mailbox mentions promptly

Security engineers miss mailbox mentions of assigned staff, leaving incidents untriaged. Routing those notes to delivery chat surfaces mentions, so engineers can triage quickly.

Overview

Missed mailbox mentions can leave incidents untriaged and raise security response risk. This workflow routes mention notes straight into the delivery chat, ensuring assigned security engineers see and triage requests quickly; engineering teams report faster response times and zero missed follow-ups.

Notable Features

Post mailbox mentions to chat
Filter notes by engineer handle
Provide quick link to original note