Keep security and solutions ops ahead of SSR requests
Keep security and solutions ops ahead of SSR requests
Security ops miss SSRs buried in shared inboxes, causing triage gaps and missed deadlines. This workflow posts SSR details and a link to a regional ops channel so reviewers triage and assign owners.
Overview
Security and solutions ops lose visibility when SSRs pile into shared inboxes, risking missed deadlines and compliance headaches. This workflow ensures every SSR posts to the right regional ops channel with full context so reviewers triage, assign owners, and track progress — response times drop dramatically and zero requests fall through the cracks.
Notable Features
- Post SSR details to ops channel
- Include direct request link
- Create task and assign owner