Keep schedulers notified when aligners ship for bookings

Scheduling coordinators miss delivery windows when aligner shipments don't update account status, causing missed appointments. This sets accounts to ready to schedule so coordinators can book deliveries.

Overview

Missed delivery windows create rework and frustrated customers because schedulers don't see shipment-ready accounts. This workflow updates account delivery status and alerts schedulers the moment shipments are marked, reducing missed appointments and enabling faster handoffs with a clear audit trail.

Notable Features

Mark accounts ready to schedule
Notify scheduling coordinators instantly
Update account delivery appointment status