Keep sales reps updated with latest message context

Sales reps miss context when updated messages aren't attached to leads, causing impersonal outreach. This flow appends message text to the lead so reps see context and prioritize follow-up quickly.

Overview

Sales reps lose deals when conversation context disappears across tools. Capturing updated message text on the lead record keeps reps informed, driving faster response times and preventing missed follow-ups.

Notable Features

Attach message text to leads
Flag leads with recent updates
Notify lead owners of updates