Keep sales reps updated when contacts text back

Sales reps miss SMS replies, letting deals stall and forecasts skew. Advance deals when contacts text back, so reps follow up quickly and pipeline reflects live opportunities.

Overview

Text replies often go unseen and deals can stall as a result. This workflow advances deals on inbound texts and notifies the owning sales rep, keeping conversations live and the pipeline accurate. Expect faster response times and fewer missed SMS follow-ups.

Notable Features

Update deal stage on text reply
Notify assigned sales rep instantly
Tag deals needing follow-up