Keep sales reps updated on support inquiries in chat

Sales reps missing support inbox messages let prospect questions go unanswered, causing deals to stall. Post inquiries to sales chat so reps coordinate and respond before prospects lose interest.

Overview

Prospect questions trapped in support inboxes let competitors reply first and stall deals. This workflow routes every incoming inquiry into the sales chat so reps coordinate fast, eliminating missed follow-ups and ensuring response times drop dramatically.

Notable Features

Post new support emails to chat
Tag messages for ownership assignment
Create searchable message threads