Keep sales ops timelines accurate when stages change

Sales ops miss stage timestamps when pipeline stages change, causing reporting gaps and stalled handoffs. It stamps the appropriate status date so prioritization and reporting use accurate timelines.

Overview

Stale or missing stage timestamps leave sales ops and support guessing about handoffs and distort SLA reporting. This workflow stamps the right status date when stages change so prioritization and reports reflect the true ticket timeline, reducing stalled handoffs and reporting exceptions.

Notable Features

Set status dates on change
Prevent missing or stale timestamps
Route updates to support and sales