Keep sales ops notified of new product requests instantly

Sales ops miss 'Nouvelle requête' posts in channels, delaying triage and leaving requests vague. In-thread replies confirm receipt and prompt clearer details so product specialists can start triage.

Overview

Unacknowledged product requests create triage delays and unclear specs, risking slower resolutions and frustration between sales and product. This workflow ensures every 'Nouvelle requête' gets an in-thread acknowledgement and a short details prompt, so product specialists begin triage faster and manual follow-ups are eliminated.

Notable Features

Send in-thread acknowledgement message
Prompt submitters for clearer details
Notify product specialists and sales reps