Keep sales ops calendars open by marking events free

Sales ops associates see external events block calendars, causing missed client calls. Matching events are set to free so schedulers keep availability and avoid accidental busy blocks.

Overview

Missed client calls and blocked availability cost consumer services firms booking opportunities. This workflow flips externally created calendar entries to free, preserving scheduler visibility and preventing accidental busy blocks. The result is cleaner availability, fewer missed client touchpoints, and an auditable record of changes.

Notable Features

Detect external or form-created events
Set event status to free
Keep team availability accurate