Keep sales managers aware of follow-up elapsed time
Keep sales managers aware of follow-up elapsed time
Sales managers miss SLA gaps when reps mark New Lead activities done without elapsed follow-up. It updates the deal with elapsed follow-up so managers can spot overdue leads.
Overview
Missed follow-ups create invisible SLA gaps that let deals cool off. This workflow writes elapsed follow-up time to the deal when reps complete a New Lead activity, giving managers a clear SLA view so they can prioritize outreach and eliminate blind spots.
Notable Features
- Stamp elapsed follow-up on deals
- Calculate elapsed minutes for activity
- Flag overdue leads for managers