Keep sales lead contact timestamps updated for IT admins

IT admins see lead status changes go unrecorded, which causes sales reps to miss follow-ups and lets deals stall. It writes a contact timestamp to the lead record so reps can prioritize follow-up.

Overview

Missed contact times cause follow-ups to slip and deals to stall in the pipeline. This workflow guarantees a contact timestamp on every relevant status change so sales reps know when outreach was required and can prioritize follow-up, eliminating manual guesswork.

Notable Features

Write contact timestamp on status change
Filter by specific status transitions
Notify sales reps when timestamp set