Keep reservations inbox alerted to new social leads

Reservations coordinators lose social booking leads when form submissions get buried, causing missed bookings and frustrated guests. Internal emails forward lead details for immediate review so staff can respond quickly.

Overview

Reservations teams miss bookings when social leads are buried in noisy channels. This workflow routes every social lead into the reservations inbox and highlights priority requests, preventing missed inquiries and protecting booking revenue. Staff spend less time triaging and more time confirming reservations.

Notable Features

Forward social leads to reservations inbox
Include full contact details and notes
Flag urgent booking requests for follow-up