Keep QA testing table accurate for support ops

Support ops leaders see external tickets marked Completed while QA entries linger, creating manual cleanup. It deletes matching QA rows when external status completes, keeping the testing table accurate.

Overview

Stale QA rows force support ops leaders into manual reconciliation and obscure true case quality. This workflow removes internal QA records when external tickets complete, preserving an accurate testing table and eliminating tedious cleanup. That frees support ops to focus on improving customer outcomes instead of housekeeping.

Notable Features

Remove stale QA entries
Match external ticket IDs reliably
Alert ops on deletion events