Keep project managers' last names title cased and trimmed

Project managers lose personalized touch when last names are misformatted, causing outreach errors. This normalizes last names on change so client records present correctly.

Overview

Messy last names break personalization and force project managers into manual fixes, which delays outreach and risks client perception. Enforcing title case and trimming on change guarantees client records read correctly and eliminates routine name-cleanup work. Implementing this keeps PMs focused on delivery while outreach stays professional and consistent.

Notable Features

Title-case and trim last names
Handle hyphens and multi-part names
Update source record when changed