Keep project managers informed of quality control messages
Keep project managers informed of quality control messages
Project managers miss Quality Control messages in intake channels, leaving QC items unaddressed. Forwarding labeled QC posts to the operations channel gives technicians and managers context so issues are actioned quickly.
Overview
Project managers lose visibility when Quality Control posts go unseen, causing rework and delayed fixes. Routing labeled QC messages into the operations channel ensures technicians and managers get the context they need to act, reducing missed QC items and improving handoffs so response times drop dramatically.
Notable Features
- Forward labeled QC posts to ops
- Include original message and attachments
- Notify technicians and managers directly