Keep project managers alerted to authorization approvals
Keep project managers alerted to authorization approvals
Project managers miss authorization alerts in monitoring channels, causing unreviewed claim approvals and dispatch delays. Routing approvals to dispatch ensures dispatchers verify approvals and submit required claim actions.
Overview
Unreviewed authorization approvals create operational gaps and risk for project managers overseeing claims. This workflow routes approvals directly into the dispatch workflow, eliminating missed approval handoffs and ensuring dispatchers act on claims so response times drop dramatically.
Notable Features
- Forward authorization alerts to dispatch
- Extract claim details from messages
- Create dispatch tasks for approvals