Keep product managers alerted to mentions for triage

Product managers miss product mentions in busy chat, letting feedback go untriaged. Mentions post to the product notification channel so managers see and triage issues quickly.

Overview

Missed product mentions let feedback and bugs slip through, delaying fixes and risking product quality. This workflow funnels any message that mentions a product specialist into your product notification channel so product managers see and triage issues immediately, ensuring critical feedback no longer goes unseen.

Notable Features

Forward mentions to product channel
Add message permalink and context
Alert managers on priority mentions