Keep ops managers updated with Contadores KPI summary
Keep ops managers updated with Contadores KPI summary
Operations managers miss Contadores lead and assignment updates, causing planning gaps and misallocated staff. A nightly KPI refresh updates the sheet so managers act on current numbers before planning.
Overview
Operations managers lose trust in KPIs when nightly counts are stale, leading to misaligned staffing and planning errors. This workflow centralizes Contadores lead and assignment totals into a nightly KPI refresh, so managers act on current numbers and planning decisions match actual load.
Notable Features
- Refresh KPI sheet nightly
- Aggregate Contadores lead counts
- Update KPI row in spreadsheet