Keep ops coordinators on top of background checks

Operations coordinators miss bot-posted background-check requests in private channels, causing clearance work to be overlooked. It creates language-tagged backlog tasks so ops assign them faster.

Overview

Operations coordinators risk overlooked background checks when bot posts get lost in private channels, creating compliance and turnaround gaps. This workflow captures each bot request as a language-tagged backlog task and routes it to the right queue, eliminating manual entry and ensuring zero missed follow-ups.

Notable Features

Create backlog tasks from bot posts
Assign tasks to language queues
Post confirmation with task links