Keep ops case tracker dates updated from emails

Operations coordinators miss 'Case Prep Ready' emails, leaving case dates stale and handoffs delayed. It logs the email completion date to the case tracker, ensuring faster handoffs.

Overview

Case handoffs stall when readiness dates go stale, creating rework and delays. By recording 'Case Prep Ready' email dates directly into the case tracker, operations eliminates manual updates and ensures handoffs happen faster with clearer records.

Notable Features

Record email completion dates
Update case tracker rows
Notify operations for faster handoffs