Keep operations staff alerted for alarm SMS mentions

Operations staff miss alarm SMS buried in inboxes, risking unattended incidents. It turns qualifying SMS into outbound calls so ops get escalated alerts and respond within minutes.

Overview

Missed alarm SMS create real operational risk and can lead to unattended incidents or unnecessary dispatches. Converting qualifying SMS into outbound calls ensures on-call ops receive escalated alerts and can act faster, reducing missed alarms and improving incident handling.

Notable Features

Convert SMS into outbound calls
Escalate alerts to ops phones
Filter messages by keyword matches