Keep operations requests paired with tracking numbers in-thread

Operations coordinators miss confirmations in channel threads, causing ownership gaps and slower follow-up. Send an in-thread acknowledgement with an inquiry number for immediate confirmation.

Overview

Operations coordinators lose ownership of requests when confirmations are buried in channel threads. This flow posts an in-thread acknowledgement with an inquiry number and logs the request, making ownership visible so follow-ups start without searching and response times drop dramatically.

Notable Features

Post acknowledgement in original thread
Generate unique inquiry tracking number
Log requests to a searchable spreadsheet