Keep operations metrics current when consults are rescheduled
Keep operations metrics current when consults are rescheduled
Operations coordinators lose updated consult times after reschedules, which makes metrics stale and reporting unreliable. It updates the metrics sheet so ops see correct meeting times.
Overview
Operations coordinators lose sight of rescheduled consults, creating stale metrics and unreliable performance reports. This workflow updates the metrics sheet on every reschedule and notifies ops, eliminating missed reschedule updates and keeping meeting times and booking IDs accurate for reporting and analysis.
Notable Features
- Update metrics sheet on reschedule
- Match booking IDs to rows
- Alert operations coordinators of changes