Keep operations' marketplace orders on one support email
Keep operations' marketplace orders on one support email
Operations coordinators see marketplace orders missing customer emails, causing fulfillment confusion. This assigns a shared support email to those orders so fulfillment has one contact and inquiries route faster.
Overview
Missing customer emails on marketplace orders create fulfillment confusion and missed shipments. Assigning a shared support email to tagged orders gives operations a single contact for inquiries, eliminating ownership gaps and enabling faster resolution.
Notable Features
- Filter marketplace-tagged orders by tag
- Assign shared support email field
- Notify fulfillment and update notes