Keep operations CRM updated for completed A2P tasks

Operations coordinators miss completed A2P tasks when CRM sheets lag, causing onboarding delays. It updates the CRM with completion time and owner so coordinators act quickly.

Overview

Missed spreadsheet updates create onboarding delays and frustrated clients. This workflow captures A2P issue closures and writes completion timestamps and owners into the operations CRM, eliminating missed handoffs and enabling coordinators to act on completed onboarding.

Notable Features

Write completion timestamps to CRM
Add assignee names to rows
Create record when missing