Keep operations coordinators' work orders updated with task links

Operations coordinators lose work order traceability when tasks are created elsewhere. It adds the task link, ticket ID, and status to the work order so case owners keep traceability.

Overview

Manual reconciliation and status mismatches create operational risk and lost traceability. This workflow writes task links, ticket IDs, and status back to the originating work order so case owners always see current state, dramatically reducing manual reconciliation and missed handoffs.

Notable Features

Append task links to work orders
Update processing status on record
Populate work order with ticket ID