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Keep operations coordinators updated when file work starts

Operations coordinators find file records labeled idle, causing handoff delays and missed starts. It flips status to In Progress when an external signal arrives so coordinators begin processing.

Keep operations coordinators updated when file work starts

Overview

Idle file records create manual handoffs and stalled workflows for operations coordinators, risking missed processing starts. This workflow ensures status flips from idle to in progress when a signal arrives so coordinators begin work without hunting lists, eliminating untracked starts and improving handoffs.

Notable Features

  • Mark idle records as in progress
  • Trigger status updates from external signals
  • Notify coordinators when work begins

Keep operations coordinators updated when file work starts