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Keep operations coordinators informed when consults are canceled

Operations coordinators managing consult bookings see canceled non-volunteer appointments left active, causing missed follow-ups and bad no-show data. Records update so staff see correct status.

Keep operations coordinators informed when consults are canceled

Overview

Missed updates to consult registrations leave operations blind and client-facing staff following up on incorrect status. Keep registration records current when non-volunteer appointments cancel so staff act on accurate appointment status, reducing missed outreach and improving reporting fidelity.

Notable Features

  • Update registration records on cancel
  • Exclude volunteer appointments from updates
  • Notify client-facing staff of cancellations

Keep operations coordinators informed when consults are canceled