Keep operations coordinators informed when consults are canceled
Keep operations coordinators informed when consults are canceled
Operations coordinators managing consult bookings see canceled non-volunteer appointments left active, causing missed follow-ups and bad no-show data. Records update so staff see correct status.
Overview
Missed updates to consult registrations leave operations blind and client-facing staff following up on incorrect status. Keep registration records current when non-volunteer appointments cancel so staff act on accurate appointment status, reducing missed outreach and improving reporting fidelity.
Notable Features
- Update registration records on cancel
- Exclude volunteer appointments from updates
- Notify client-facing staff of cancellations