Keep operations coordinators informed of site alarm changes

Operations coordinators missing alarm state changes face delayed incident response and security gaps. Automated alerts notify facilities and security on set/unset so on-call staff act before escalation.

Overview

Unnoticed alarm state changes create security gaps and reactive firefighting for operations coordinators, increasing risk and operational disruption. This workflow routes set/unset alerts to facilities and security, creates incident records and escalates to on-call via PagerDuty or SMS, delivering faster responses and clear audit trails.

Notable Features

Notify facilities on alarm change
Route alerts to on-call roster
Log events for audit trails