Keep operations coordinators' chat transcripts centralized and searchable

Operations coordinators lose context when chat messages go unarchived, creating audit gaps and missed follow-ups. Archive each chat to a shared doc with timestamps so ops can audit and follow up.

Overview

Operations coordinators suffer audit gaps and delayed handoffs when chat conversations aren't archived. Centralizing every incoming chat into timestamped, searchable documents creates an auditable history and prevents lost context, enabling faster handoffs and zero missed follow-ups.

Notable Features

Append messages to central document
Timestamp and label each conversation
Make chats searchable by keyword