Keep operations coordinators aligned on long-term cases and prioritize routing

Operations coordinators miss case updates from unflagged long-term planning forms, causing misrouting. That ensures coordinators can prioritize and route cases reliably.

Overview

Operations coordinators risk misrouted cases and stalled long-term planning without reliable status updates. This workflow keeps case records aligned with qualifying form submissions, turning intake into prioritized work queues so coordinators can route cases reliably and cut down manual updates.

Notable Features

Update case records from forms
Flag qualifying long-term submissions
Notify operations coordinators for triage