Keep onboarding tickets current when farmers complete CA

Customer onboarding specialists miss CA completions in spreadsheets, stalling farmer onboarding. It updates tickets when farmers complete the CA template so specialists act on current status.

Overview

Farmer onboarding stalls when CA completions sit hidden in spreadsheets, forcing onboarding specialists into manual checks and delayed handoffs. Keep onboarding tickets current when farmers mark the CA template complete so specialists act on verified status, eliminating manual status hunts and preventing missed follow-ups.

Notable Features

Update ticket status on completion
Notify onboarding specialists of changes
Prevent manual status checks