Keep NPS linked to orders for ops coordinators

Ops coordinators miss NPS tied to orders when submissions aren't captured, leaving feedback unattached. This writes each NPS into a central table with the correct order ID so CX and ops can act faster.

Overview

Missing order-linked NPS leaves ops and CX teams reacting without purchase context, risking unresolved issues and lost loyalty. This workflow guarantees every NPS maps to the correct order and appears in your central table so ops and CX can prioritize follow-up with confidence. Teams report faster response times and more consistent follow-ups.

Notable Features

Write each NPS to table
Match submissions to order ID
Notify ops and CX owners