Keep new riders engaged with welcome SMS series

Marketing ops watch new riders opt in via sales invoices, risking onboarding inertia. Send a welcome SMS and timed follow-ups so riders get reminders within minutes and book early and complete the program.

Overview

Marketing ops risk losing early bookings when new riders don’t receive timely outreach. This workflow delivers an immediate welcome SMS and a timed reminder series so riders book early and stay eligible for program gifts. The result is zero missed early follow-ups and steadier onboarding completion.

Notable Features

Send immediate welcome SMS
Schedule multi-step reminder series
Track opt-ins for gift eligibility