Keep members active with staged SMS for business owners

Business owners see newly added insured members miss required scans, risking membership deactivation. Staged SMS reminders prompt scans so staff keep accounts active and cut manual outreach.

Overview

Missed scans lead to unexpected membership deactivations and frantic outreach from staff. This workflow sends staged SMS reminders to newly recorded insured members, so membership staff see response times drop, accounts stay active, and manual outreach becomes exceptional instead of the norm.

Notable Features

Send staged SMS reminders to members
Format and validate phone numbers
Pause sequence when scans recorded