Keep mediation records updated for operations coordinators and case managers

Operations coordinators and case managers juggling dozens of mediation entries miss scheduling details, causing calendar conflicts and reporting gaps. So operations keep a single searchable tracker.

Overview

Missed or inconsistent mediation entries create calendar conflicts and reporting gaps that disrupt hearings and client coordination. This workflow funnels every new mediation into one searchable spreadsheet, removing manual copy-paste and giving operations and case managers an accurate, auditable source of truth for scheduling and handoffs.

Notable Features

Create spreadsheet rows for each mediation
Map key fields to columns
Alert case managers on new entries