Keep mediation case records linked to MIAM bookings

Mediation coordinators lose linked MIAM contacts and cases, causing scheduling gaps and billing errors. This ensures coordinators have complete case files and payments recorded.

Overview

Mediation coordinators risk scheduling gaps and missed invoices when MIAM bookings don't attach to case records. This workflow creates or updates Party 1 contact, appointment, and case notes from calendar events so payments and schedules stay linked. The result is fewer unlinked records, cleaner billing, and faster handoffs between intake and operations.

Notable Features

Create Party 1 contact records
Log appointments to case files
Attach payment notes to cases