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Keep marketing ops requests in the best-practices channel

Marketing ops see board and access asks in support channels, causing ad-hoc approvals. Auto-replies steer requesters to the official best-practices channel so requests stay consistent and trackable.

Keep marketing ops requests in the best-practices channel

Overview

Marketing ops lose visibility when board and access asks show up in general support channels. This workflow routes requesters to the best-practices channel and logs every redirect, eliminating informal approvals and keeping campaign requests audit-ready.

Notable Features

  • Send guided replies to requesters
  • Post standardized request templates
  • Log redirects for centralized tracking

Keep marketing ops requests in the best-practices channel