Keep marketing ops notified of social travel leads

Marketing ops see social travel leads sit in forms and risk losing bookings. Create a support ticket for every social lead so agents follow up before interest cools.

Overview

Social travel inquiries sitting in lead forms often cool off and cost bookings. This workflow converts each social lead into a tracked support ticket and alerts agents so follow-up happens before interest fades. Customers report faster response times and far fewer missed social inquiries.

Notable Features

Create support tickets from forms
Notify agents via Slack or email
Add lead details to tickets