Keep marketing ops informed on low delivery ratings

Marketing ops miss low delivery ratings buried in ops feeds, causing unhappy customers. Alerts surface ratings in your comms channel so marketing ops coordinate fixes before escalation.

Overview

Missed low delivery ratings create unhappy customers and off-target post-purchase messaging. This workflow brings stop ratings into your comms channel and tracking system so marketing ops and operations can coordinate fixes and prevent escalations. Users report faster response times and fewer missed follow-ups.

Notable Features

Post low ratings to comms channels
Log rating details to a sheet
Alert stakeholders and assign follow-ups