Keep marketing ops from emailing returned-item contacts again

Marketing ops flag Zones Received in spreadsheets, yet returned-item contacts remain in campaigns and get irrelevant follow-ups. Remove them from returns campaigns so marketing ops stop follow-ups.

Overview

Returned-item contacts getting campaign emails create brand friction and risk deliverability for marketing ops. This workflow removes those contacts from returns campaigns when Zones Received is recorded, eliminating irrelevant follow-ups and preserving list hygiene. Marketing ops teams report cleaner recipient lists and fewer manual removals.

Notable Features

Remove contacts on spreadsheet update
Stop campaign sends to returns
Keep returns list up to date