Keep marketing ops dashboards accurate by deleting closed support tickets

Marketing ops managers see closed support tickets pile up overnight, skewing daily campaign reports. Nightly cleanup removes closed tickets so reports are accurate and queues stay uncluttered.

Overview

Closed tickets piling up overnight distort campaign reporting and slow marketing ops' morning reviews. A nightly cleanup removes closed records so reports are accurate and queues are uncluttered, enabling faster morning reviews and fewer stale tickets in dashboards.

Notable Features

Delete closed tickets every night
Backup closed records before deletion
Log deletions to audit record