Keep marketing ops client records updated with program sends
Keep marketing ops client records updated with program sends
Marketing ops coordinators miss program send events in client records, causing follow-ups to be overlooked. This flags the record with a sent marker and timestamp so CSMs can begin outreach promptly.
Overview
When program sends don't land on client profiles, CSMs lose visibility and outreach opportunities slip. This flow writes a sent flag and timestamp to client records and notifies CSMs, eliminating missed follow-ups and enabling faster handoffs.
Notable Features
- Flag client records with timestamp
- Update CRM record sent status
- Notify CSMs for timely follow-up