Keep marketing ops client records updated with program sends

Marketing ops coordinators miss program send events in client records, causing follow-ups to be overlooked. This flags the record with a sent marker and timestamp so CSMs can begin outreach promptly.

Keep marketing ops client records updated with program sends

Overview

When program sends don't land on client profiles, CSMs lose visibility and outreach opportunities slip. This flow writes a sent flag and timestamp to client records and notifies CSMs, eliminating missed follow-ups and enabling faster handoffs.

Notable Features

  • Flag client records with timestamp
  • Update CRM record sent status
  • Notify CSMs for timely follow-up

Keep marketing ops client records updated with program sends