Keep marketing ops client files organized from tickets
Keep marketing ops client files organized from tickets
Marketing ops miss order attachments buried in updated support tickets, causing delayed order processing and frustrated account teams. So account and ops teams get organized client files.
Overview
Lost order attachments stall order processing and frustrate account teams. Capture qualifying attachments from updated support tickets into a central client cloud folder to eliminate misplaced docs and keep account and ops work flowing. With organized files and owner notifications, teams avoid chasing assets and process orders faster.
Notable Features
- Save qualifying ticket attachments to cloud
- Organize files by client and ticket
- Alert ops and account owners